Support

How can we help?

Questions, ideas or problems go straight to the person who built Scrollglass, not a bot. You'll get an answer within 24 hours.

Email us

Tell us what happened and which device you use. A screenshot or screen recording helps a lot.

contact@scrollglass.com

You can also write to us from the app: Settings › Write to the developer.

Quick answers

Restore your purchase

Open Settings in Scrollglass and tap Restore purchase. Use the same Apple Account you bought it with. Family Sharing members get the unlock automatically.

Voice follow isn't moving

Check that Scrollglass can use the microphone in your device's Settings. The first time you use a language, Apple's speech model may still be downloading. If your language isn't supported on your device, Scrollglass scrolls at your words-per-minute speed instead.

Find a take after a crash

Just open Scrollglass again. Takes are saved while you record, so the app shows the take it recovered, and you can save it to Photos.

Where your recordings go

Video takes are saved to Photos. Sound-only takes are in the Files app, under Scrollglass › Takes.

Get back a deleted script

Deleted scripts stay in Settings › Recently Deleted for 30 days. Tap one to bring it back.

Use a teleprompter glass rig

Switch the Stage to Prompt mode, then choose Mirrored or Upside down in the text settings so the reflection reads the right way.

See the frequently asked questions about the price, the free trial, voice follow and languages, and read our privacy policy: Scrollglass collects no data.